Open Enrollment Strike Pledge

Maximus Management

We are federal call center workers at Maximus and its subcontractors and we are ready to go on strike during the 2023 Open Enrollment Period to demand the pay and working conditions we deserve. We will no longer stand for being paid wages that force us to go into debt and rely on public and charitable support to make ends meet. The cost of rent and everything else continues to increase in our communities, and our wages are not keeping up. As frontline employees doing work on behalf of the federal government, we demand a minimum wage of $25 an hour.

We also demand an affordable healthcare plan that allows us to get the medical care we need for ourselves and our families. We should not have to postpone seeing our doctors because we’re worried about the cost. We shouldn’t have to use public programs to get coverage for our families. During open enrollment this year, Maximus must offer an affordable healthcare option for us, the same way we support millions of Americans to access affordable healthcare for themselves.  

We recently delivered a petition to Maximus management demanding that they respect our right to organize our union free from fear, intimidation and interference. Instead of respecting our rights, some supervisors have resorted to intimidation tactics like calling the police on us, forcing us to listen to anti-union speech, implying that the call centers could close if we unionized, and offering bonuses to deter workers from going on strike. We will not stand for any of these unfair tactics, and we demand that Maximus remain neutral as we form our union.

During open enrollment, our call volume drastically increases with back-to-back calls from Americans seeking help with accessing affordable health plans. We understand the importance of this work and do not want to disrupt services but we have been pushed to our limits. To provide the quality support that our fellow citizens deserve, we must be able to be free from the constant stress that these low wages and inadequate benefits cause us and our families. We also must not be in constant worry that Maximus will lay us off or fire us with little to no severance or notice. We can no longer wait to address these problems. Doing so will not only help us to do our jobs better, it will benefit the American public that we serve.


To: Maximus Management
From: [Your Name]

We are federal call center workers at Maximus and its subcontractors and we are ready to go on strike during the 2023 Open Enrollment Period to demand the pay and working conditions we deserve. We will no longer stand for being paid wages that force us to go into debt and rely on public and charitable support to make ends meet. The cost of rent and everything else continues to increase in our communities, and our wages are not keeping up. As frontline employees doing work on behalf of the federal government, we demand a minimum wage of $25 an hour.

We also demand an affordable healthcare plan that allows us to get the medical care we need for ourselves and our families. We should not have to postpone seeing our doctors because we’re worried about the cost. We shouldn’t have to use public programs to get coverage for our families. During open enrollment this year, Maximus must offer an affordable healthcare option for us, the same way we support millions of Americans to access affordable healthcare for themselves.

We recently delivered a petition to Maximus management demanding that they respect our right to organize our union free from fear, intimidation and interference. Instead of respecting our rights, some supervisors have resorted to intimidation tactics like calling the police on us, forcing us to listen to anti-union speech, implying that the call centers could close if we unionized, and offering bonuses to deter workers from going on strike. We will not stand for any of these unfair tactics, and we demand that Maximus remain neutral as we form our union.

During open enrollment, our call volume drastically increases with back-to-back calls from Americans seeking help with accessing affordable health plans. We understand the importance of this work and do not want to disrupt services but we have been pushed to our limits. To provide the quality support that our fellow citizens deserve, we must be able to be free from the constant stress that these low wages and inadequate benefits cause us and our families. We also must not be in constant worry that Maximus will lay us off or fire us with little to no severance or notice. We can no longer wait to address these problems. Doing so will not only help us to do our jobs better, it will benefit the American public that we serve.